Building better customer experiences with humans in mind.

Having a good experience on your website has become an expectation for all consumers. But still, too many websites are designed to look beautiful without considering how it works for the user. Delivering a bad experience is no longer an option and UX (User Experience) design helps make browsing and buying from your website as easy and enjoyable as possible.

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Reduce long term costs

Proper implementation of good design saves you time and money, and through comprehensive research and prototyping, we can pinpoint challenges and roadblocks before building your website.

Increase conversions and engagement

By building websites that customers love using, we guide users to conversion points with clear messaging, reduce roadblocks that make them bounce and inspire real customer engagement.

Increase customer loyalty

If you don’t provide an excellent online experience, users will become frustrated and even avoid your website in the future. By exceeding user expectations, you create an experience where visitors stay on your page, convert, recommend you and return time and time again.

Understand your customers

We don’t just listen to what your customers say, we watch what they do, so you can get a true sense of your customer’s needs, wants and motivations.

What Our UX Packages Include

When you appoint us to conduct UX audits and research, our team of experienced UX Consultants work with you to ensure your website and digital marketing is fully tailored around your goals and expectations.

  • Competitive Benchmarking
  • Technical Audits
  • Heatmap Audits
  • Attention Mapping
  • Business Messaging Audits
  • UX Research
  • Regular Communication
  • Constant Monitoring
  • User Testing & Surveying
  • Design Concepting
  • UX/UI Prototyping
  • Website Wireframing
  • One-to-One Support
  • User Behaviour Research
  • User Profiling
  • Latest Software Guarantee

Testing with just 5 users can uncover 85% of usability problems. Conducting a comprehensive audit can improve your website and increase your ROI.


UX Auditing

We’ll review your existing website and conduct a heuristic evaluation to assess if your website adheres to UX best practices. Whether you want to look at a particular part of your online experience or a full website evaluation, we’ll provide a detailed report of recommendations to understand your current friction points and prioritise solutions.

UX and Website Build

We’ll conduct a complete UX Research and Design project as part of Damteq’s web design and development services. Before we even start talking about the design of your website, we need to get a better understanding of your business and your customers. We’ll find solutions to common pain points across the customer journey, ensuring your new website is built with a user-centred design to improve conversions and increase customer engagement.

Discovery and UX Research

After our initial meeting, we’ll undertake a variety of research techniques to get the complete picture of your customer’s requirements. We’ll gather as much information as possible on your customer goals and behaviours from user testing to surveys, competitive benchmarking, and in-depth interviews. Using those insights, we’ll identify the challenges your customers face and come up with solutions to those problems.

Wireframe and Prototyping

Know what your website will look like before it’s built. We’ll create wireframes of your site to visualise the structure and layout of your new website. This way, we can easily communicate and share our ideas and design concepts with you and your team, as well as to conduct user testing on prototypes to gather feedback from your clients and users. This means we can make any changes before we build, saving you time and money down the line.

FAQs


  • How much should a UX project cost?

    This depends on the project. All projects we do are created and quoted for based on the goals of the campaign and project. Prices usually start from £1000 + VAT.

See our space.

Located between Portsmouth and Southampton in the town of Fareham, our Digital Marketing Agency HQ is a beautifully designed 3,000 sqft space which has been purposely created to allow our creative and marketing teams thrive in a super creative environment. We're proud to be able to showcase our amazing space where we regularly meet with our clients, partners and people. Our home, can be your home too.

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Next Steps

Firstly schedule a call with one of our in-house Specialists.

We’ll invite you for a project discovery workshop, where we will learn all about your project and get to know you.

Once the planning is complete and the benchmarks are set, we’re ready to start your exciting project.