UX Projects
Specialist UX services geared towards enhancing your website’s user journey, usability and accessibility. We conduct in-depth research to identify user trends and make data-backed decisions that drive increased engagement, conversions, and revenue.
Discuss your UX project with one of our talented UX specialists.
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UX services that enhance usability and boost leads, sales and revenue.
Our UX Projects focus on two key objectives, keeping your users engaged and satisifed, and improving your marketing results. Through detailed research, optimisation, and testing, we create engaging user experiences that reduce drop-offs and increase leads and sales.
Here’s how our UX services help to improve your marketing results…
Reduced bounce rates.
Through user journey mapping, heatmaps, and testing, we identify where your users run into issues that drive them away and optimise your website to reduce bounces.
Users stick around longer.
We optimise your page layouts and designs to create a smooth UX that delights your users. This keeps them on your website for longer and increases engagement.
More conversions and revenue.
By retaining more users, increasing engagement, and reducing user friction, we help you boost revenue with a seamless UX that guides users to conversion points.
Best-in-class UX services backed by data, and human psychology.
We take a best-in-class approach to our UX services, using industry best practices and a deep understanding of human psychology. We conduct in-depth research and audits and make strategic improvements to your website’s user journey, ensuring every change is backed by real user behaviour data.
Detailed UX Audits
We start every UX Project with a detailed audit of your current website user experience.
We collect detailed insights from analysing user behaviour and key website performance metrics to understand how users find your website, navigate it, and where they run into problems or errors that cause frustration and abandonment.
Through these audits, we pinpoint issues in your user journey that stop users from finding key information or completing conversion actions, like filling out forms or purchasing a product, helping us create a clear strategy for improving your UX.
UX Research & Strategy
Before we make any changes to your website, we dive into a deep UX research phase to help us create a tailored UX strategy based on your ideal customers, your place within your industry and the goals you want to achieve.
We take the time to understand your ideal customers, what makes them tick, and what they expect from your user experience. This helps us create a user experience for your website that exceeds expectations and delights users.
With all of this data and the insights from your UX Audit, we create a clear action plan for your UX Project with intended changes and realistic goals and targets.
Wireframing & Prototyping
Once we have a clear UX strategy, we map out your improved website structure, page layouts, and user journey improvements with UX wireframes, giving you a visual representation of your user journey.
Once these UX wireframes are approved, we enter a prototyping phase. Our UX Specialists and Designers bring the wireframes to life, allowing us to test interactions, refine layouts, and gather feedback before development.
This stage helps eliminate usability issues early, ensuring your final website is intuitive, engaging, and built to satisfy your ideal customers.
A/B Testing & Optimisation
We don’t just stop at creating new page layouts, we continuously test and optimise your website and page layouts to create a compelling user journey that satisfies users and increases engagement.
We run frequent A/B tests to compare layouts, calls to action, and interactive elements to see what resonates best with your users.
Backing our decisions with real, accurate data, we refine your website’s experience by identifying friction points and making logical adjustments that have a positive impact. This optimisation ensures your site remains user-friendly and drives consistent engagement and conversions that help you reach your business goals.
Areas UX testing and research we cover.
Our UX services cover a wide range of UX testing and research practices, giving you all of the data and insights you need to make informed changes to your website.
FAQs about our UX services
How much do your UX services cost?
The cost of our UX services depends on the scope of your project.
Whether you need a complete UX overhaul, research and testing, or ongoing optimisation, we tailor our services to your needs and goals.
Typically, our UX Projects start from around £1,500+VAT per month.
To get a detailed and accurate quote for your project, get in touch.
How do you track UX improvements?
We measure UX success by measuring key metrics like engagement, conversion rates, and drop-off points. If users stay on your site longer, navigate easily, and complete more key actions like purchases or enquiries, the changes have been effective.
We use tools and techniques like heatmaps, session recordings, and A/B testing to get a clear picture. Heatmaps show where users click and scroll, helping us spot friction points. Session recordings let us see real user interactions, highlighting areas where users struggle. A/B testing compares different layouts and elements to see what drives better results.
This data helps us see how effective the changes have been and where further refinements need to be made.
What does Usability Testing involve?
Usability testing helps us understand how real users interact with your website. We use session recordings to observe them navigating your site and completing tasks to find out where they run into issues.
We can also collect user feedback through surveys and direct interviews to identify pain points and areas for improvement.
We look at how easily users can find information, complete actions, and move through your website. If we notice confusion, slow navigation, or drop-offs, we work with you to make the right changes on your website that make your user experience smoother and more intuitive.
Can you help with UX for mobile apps?
Absolutely! Just like we do with websites, we can optimise mobile app experiences to ensure smooth navigation, intuitive interactions, and strong user engagement.
Following a similar process, we start with in-depth research and data analysis, UX wireframing and design prototyping, and ongoing A/B testing and usability testing to ensure the changes positively impact user engagement and satisfaction.
Recent UX projects we’ve delivered
View UX case studies
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Explore our other UX services
UX Audits
Detailed UX audits that identify how people use your website, where they get stuck, and which parts of the user journey can be improved.
CRO
CRO services designed to maximise your leads, sales, and revenue through purposeful, data-driven website and user journey optimisation.
Accessibility Audits
Accessibility audits that benchmark your user experience against WCAG 2.1 AA standards and other accessibility laws and best practices.
Usability Testing
Usability testing services that uncover roadblocks and friction points to create a streamlined, conversion-focused user journey.