UX & Marketing Audits for the UK's most well-known Opticians, Specsavers

Specsavers is one of the UK’s most well-known Opticians and household brands. The team at Specsavers approached Damteq to help their recruitment branch reach new talent through a dedicated website join.specsavers. The recruitment team wanted to make sure no stone was left unturned so needed to fully audit the brand to ensure it had the best possible change of reaching the right candidates and audience.
The Strategy.
Tackling a UX research and Audit project like Specsavers needed intensive planning. Initially, we needed to understand the goals of the audits and we made sure that whatever we recommended could be implemented. We were able to highlight fundamental issues with the website and provide valuable feedback to the recruitment team.
Key things we covered included:
Customer Journey UX
Application Process UX
Attention mapping of above the fold
Click Path Analysis
Call to Action Analysis
SEO Keyword Mapping
Competitor Analysis
SEO and Market Research
Organic Analysis and Google Checks
Market & SERPs Overview
Messaging and Navigation
Detailed User and Visitor Analysis
Domain Health and Authority
Technical Site Health & Site Speed
